I usually have updates at the beginning of every month. However, because I am a small-batch ceramicist firing at a community kiln, it is sometimes hard to predict when my work will be ready.

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I don’t take any commissions at this time, but this may change in the future.

Most of my designs take several hours, maybe more, depending on the complexity. Although I may make variations, I don’t usually make the same design twice. 

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I currently ship only to locations within the United States.

Answer goes here.

There are two flat-rate shipping options through USPS:

• $7 for USPS Ground Advantage (2 to 6 days)

• $10 for USPS Priority Mail for (2 to 4 days)

Multiple items will be packaged within the same box at no additional cost. If you need an item immediately, there is also a USPS Priority Mail Express option (~ 1 day). The cost for this option will vary depending on package weight and your location. You can find final shipping costs at checkout.

Please note that these delivery times are estimates.

I typically do not offer refunds or any exchanges unless there is something is wrong with your order. 

Please email shop@primspottery.com if you need help with an order.

If you need to change any order details or cancel it altogether, please email shop@primspottery.com as soon as possible. 

I am pretty good at packaging and shipping orders relatively quickly, which means that if the order is already in the mail, then there’s not much I can do about it.